Appalling, unprofessional and staff are barely educated. On taking up the tenancy I was told the landlady would refurbish the property. I moved to into a damp/mould ridden property which should have been demolished. Only on the basis the property was going to be redecorated and leaks from the roof would be attended too. After persistent complaints, month after month still nothing was done to the property despite, the property inspections taking place. The more I complained the more staff became intimidating. I had also heard they make stuff up to get tenants removed from properties. (So if your face doesnt fit.) this happened to me. I also had to apply to the deposit scheme to get my deposit back, which I did get back in full. Despite persistent emails and phone calls, from the agent stating the condition of the property was my fault and I should compensate the landlady!I also had terrible rumours spread about me via the lettting agent. So my advice is DO NOT USE THEM. The good reviews on this site are written by staff! So watch out!
Absolutely the worst estate agents I have ever dealt with. Booked a 2nd viewing to be asked to come early, changed my plans left work to be told they couldn't make the viewing. Booked it 2 weeks later, they turned up 15mins late and with the wrong keys so still haven't viewed. If only the seller knew what service they were getting for their money. I have since given up with that property for this reason. I don't feel they deserve the selling fees.......
1 star.. constantly having to chase them.
The most professional and courteous estate agent in Whittlesey. I cant recommend Malcolm James highly enough. They are been absolutely fantastic in selling my property and went over and above from beginning to end. Will be using again. With thanks to Lorraine, Margaret, Beth, Julie, Chris and Denise.
Malcolm James is a UK Real Estate Agency based in Whittlesey, East of England. Malcolm James is located at 16 High Causeway, Whittlesey, Peterborough PE7 1AE, UK.
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